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Product Order Form

Delivery, Payment and Return Policies

Store Policies - Delivery, Payment and Returns

All store prices are subject to change.


  • The AADSM does not deliver to post office boxes; please include a street address to ensure proper delivery. 
  • Allow up to 2-3 weeks for standard delivery (more for international orders). 
  • Next-day service is available for an additional fee; contact the AADSM National Office at (630) 737-9705 to inquire about next-day delivery.


  • Prepayment is required for all orders. 
  • Payment must be provided in U.S. dollars. 
  • All checks and money orders must be drawn on a U.S. bank. 

Sales Tax

Illinois Residents: If you are exempt from sales tax in the state of Illinois, your order must be accompanied by a copy of your tax exempt certificate.

Returns and Refunds

  • Electronic-format and online products (slide sets, DVDs, etc.) are non-refundable.
  • Minimum return order is $50.00.
  • A 10% restocking fee will be charged on all returns.
  • A copy of the original packing slip must be included with the return indicating the reason for the return.
  • Returns must be shipped to the AADSM in original, resaleable condition at the customer's expense. Returns made in less than new condition are non-refundable.
  • Original shipping and handling charges are non-refundable.
  • All product returns must be made within 45 days of purchase.

Damaged or Incorrect Orders

  • Damaged or incorrect orders will be replaced at no charge to the customer.
  • Claims for damaged or incorrect orders must be made within 45 days of receipt of your order.

Platinum Sponsors
Dental Sleep Solutions
Nierman Practice Management
ProSomnus Sleep Technologies
Space Maintainers Laboratory
Gold Sponsors
Airway Metrics LLC
Dental Prosthetic Services
Myerson/Frantz Design
Oventus Medical